When you visit our website or apply for home insurance, we collect personal information including your name, address, email, phone number, and property details. We also gather information about how you interact with our website through cookies and analytics tools.

For insurance applications, we may collect additional data such as claims history, property characteristics, and credit information to assess risk and provide accurate quotes. All data collection is transparent and limited to what's necessary for our services.

We use your information primarily to provide insurance services: processing applications, issuing policies, handling claims, and communicating with you about your coverage. Your data helps us assess risk accurately and offer appropriate coverage options.

We also use information to improve our website, personalize your experience, send policy updates and renewal notices, and comply with legal requirements. Any marketing communications are sent only with your explicit consent and can be opted out at any time.

We implement industry-standard security measures to protect your personal information. All data transmitted through our website is encrypted using SSL/TLS technology. Our servers are secured with firewalls, intrusion detection systems, and regular security audits.

Access to your personal information is restricted to authorized employees who need it to perform their job functions. We conduct regular security training and maintain strict data handling protocols to prevent breaches.

We share your information only when necessary to provide our services or comply with legal obligations. This includes sharing with insurance underwriters to process your policy, payment processors for premium transactions, and claims adjusters when you file a claim.

We may also share information with legal authorities when required by law, such as responding to court orders or preventing fraud. All third parties we work with are contractually obligated to maintain the confidentiality and security of your data.

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. Essential cookies are necessary for the site to function properly, while analytics cookies help us understand how visitors use our site to make improvements.

You can control cookie settings through your browser preferences. Disabling certain cookies may limit some website functionality but won't prevent you from accessing our core services. We also use Google Analytics to gather aggregate usage statistics.

You have the right to access, correct, or delete your personal information at any time. You can request a copy of all data we hold about you, ask us to correct inaccuracies, or request deletion of your information (subject to legal retention requirements).

You also have the right to object to certain data processing activities, restrict how we use your data, and request data portability to transfer your information to another service provider. We will respond to all rights requests within 30 days.

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Active policy information is kept for the duration of your coverage plus any applicable claims periods. Quote information that doesn't result in a policy is typically deleted after 90 days.

After your policy ends, we retain certain records for regulatory compliance, typically 7 years for financial and tax records. Claims data may be retained longer to handle potential disputes or legal requirements.

If you have questions about this privacy policy or how we handle your personal information, please contact our dedicated privacy team. We're here to help and will respond to all inquiries promptly.

You can reach us by phone at +1 (339) 793-5986 during business hours Monday through Saturday, email us at [email protected], or visit our office at 1025 Plain St, Marshfield MA 02050. For privacy-specific concerns, you can also write to our Data Protection Officer.